Our qualified staff is here to provide you with an enjoyable experience, and to prevent making finances a hassle. Please utilize their skills and do not hesitate to ask them for assistance. After all, they are here to serve the members of the Credit Union!


Eddie Black

Eddie Black



Eddie has dedicated most of professional career to the credit union movement. After graduating from Great Falls High School, he joined the United States Air Force and served his country for four years in Japan and Oklahoma. He came home to Montana to earn his Bachelor’s degree from Northern Montana College. After graduating college, he went to work at CUsource LLC and UniPro Systems, both Credit Union Service Organizations that provided back office support products for their credit union owner/clients. As the Executive Vice-President of UniPro Systems, Eddie oversaw the statement printing and check processing divisions. He left in 2008 to work with school districts at the Montana School Board Association. Eddie was hired in 2011 to lead the credit union. He is scheduled to graduate from the University of Montana in December 2016 with a Master in Business Administration with a focus on Strategic Leadership.

Jess Mosby

Jess Mosby

Operations Manager


Jess has been with Vocal since 2006 and has made a career of the credit union. Born in Butte and raised in Helena, she graduated from Capital High School and attended the University of Montana and Carroll College where she received her Bachelor’s Degree in Business. Jess was hired her senior year in high school and worked through college at Vocal learning all aspects of the credit union. In 2011 Vocal CU took advantage of her skills, talents and expertise by promoting her to lead the member services area.

Whitney Worm

Lending Manager


Whitney has made her career at Vocal. She is a proud born and raised Montanan and graduated high school from Capital High. She began her career as an entry level front line teller, and has worked her way through every aspect of the credit union. From her time as a teller, she is well versed on the internal operations of the credit union. She has been part of the lending team since 2006 and was recently promoted to Lending Manager.


Cindy Rose

Member Services

Jalena Johnson

Lead Member Service Representative

406.442.1421 ext 111

Lori Hansen

Member Service Representative

Rhett Buckland

Loan Officer


Sarah Evans

Member Service Representative

Troy Sturdevant



Zoey Morrison

Member Service Representative