Our qualified staff is here to provide you with an enjoyable experience, and to prevent making finances a hassle. Please utilize their skills and do not hesitate to ask them for assistance. After all, they are here to serve the members of the Credit Union!


Eddie Black

Eddie Black



Eddie has dedicated most of professional career to the credit union movement. After graduating from Great Falls High School, he joined the United States Air Force and served his country for four years in Japan and Oklahoma. He came home to Montana to earn his Bachelor’s degree from Northern Montana College. After graduating college, he went to work at CUsource LLC and UniPro Systems, both Credit Union Service Organizations that provided back office support products for their credit union owner/clients. As the Executive Vice-President of UniPro Systems, Eddie oversaw the statement printing and check processing divisions. He left in 2008 to work with school districts at the Montana School Board Association. Eddie was hired in 2011 to lead the credit union. He received his MBA from the University of Montana in December 2016.

Whitney Worm

Whitney Worm

Lending Manager


Whitney has made her career at Vocal. She is a proud born and raised Montanan and graduated high school from Capital High. She began her career as an entry level front line teller, and has worked her way through every aspect of the credit union. From her time as a teller, she is well versed on the internal operations of the credit union. She has been part of the lending team since 2006 and was recently promoted to Lending Manager.

Jalena Johnson

Jalena Johnson

Operations Manager

Jalena has been with Vocal Credit Union for almost four years. She started out as a Member Service Representative, and worked her way up in the organization. She was recently promoted to Operations Manager. Outside of her daily credit union duties, Jalena is very involved in the community serving on a number of volunteer boards, including MCUN Young Professionals, Gates of the Mountain Chapter of credit unions, and is in her third year leading the Gates scholarship committee. Jalena is currently enrolled at Montana State University Billings, to further her education in Business Management.


Alicia Norling

Member Service Representative


Lori Hansen

Lead Member Service Representative


Rhett Buckland

Loan Officer


Troy Sturdevant



Zoey Morrison

Loan Processor

406.442.1421 Ext 108

Stacy Davis

Member Service Representative


Cindy Rose

Member Service

406.442.1421 ext. 100