Our qualified staff is here to provide you with an enjoyable experience, and to prevent making finances a hassle. Please utilize their skills and do not hesitate to ask them for assistance. After all, they are here to serve the members of the Credit Union!
Eddie has dedicated most of professional career to the credit union movement. After graduating from Great Falls High School, he joined the United States Air Force and served his country for four years in Japan and Oklahoma. He came home to Montana to earn his Bachelor’s degree from Northern Montana College. After graduating college, he went to work at CUsource LLC and UniPro Systems, both Credit Union Service Organizations that provided back office support products for their credit union owner/clients. As the Executive Vice-President of UniPro Systems, Eddie oversaw the statement printing and check processing divisions. He left in 2008 to work with school districts at the Montana School Board Association. Eddie was hired in 2011 to lead the credit union. He received his MBA from the University of Montana in December 2016.
Branch Manager, Consumer Lending
Whitney has made her career at Vocal. She is a proud born and raised Montanan and graduated high school from Capital High. She began her career as an entry level front line teller, and has worked her way through every aspect of the credit union. From her time as a teller, she is well versed on the internal operations of the credit union. She has been part of the lending team since 2006. In 2011 she was promoted to Lending Manager and in 2017 she took over as the Helena Branch Manager.
Branch Manager, Member Business Lending
Dallas has been serving the financial industry since graduating from the University of Montana - Western in 2003. Dallas’s primary focus is on agricultural and commercial lending but also has experience in personal loans and mortgages. He is well versed in all areas of the credit union operation and works hard to serve his community.
Sydney Elvbakken has spent her career serving the members on both the transactional and lending side. She has a passion for the credit union movement and it’s mission. She became the Manager of Homestead FCU in Billings and was a Young Professional Crasher at the 2017 America Credit Union Conference and Government Affairs Conference in Washington DC. Sydney graduated Western CUNA Management School in 2016. Sydney started at Vocal Credit Union on August 1, 2018 as the Operations Manager.