About Vocal
Privacy Policy
PRIVACY POLICY
What does Vocal Credit Union do with your personal information?
Why
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security Number and Account Balances
- Credit history and checking account information
- Payment history and transaction or loss history
How
All financial companies need to share members personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members personal information; the reasons Vocal chooses to share; and whether you can limit this sharing.
SMS Programs
Vocal Credit Union values your privacy. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide messaging services. These third parties may include platform providers, phone companies, and other vendors assisting with the delivery of text messages.
You will receive periodic messages from Vocal Credit Union. Message frequency may vary. Email IT@vocal.coop to unsubscribe or for assistance with your account. Standard messaging and data rates may apply.
Opting In: By signing up for our SMS Program, you consent to receive messages regarding your Vocal account via text. Message and data rates may apply. Frequency may vary.
Opting Out: To stop receiving texts, email IT@vocal.coop, request to be opted out, and we will remove you.
Program Description: Vocal Credit Union will use this program to inform you on updates and information regarding your account with Vocal Credit Union.
Cost and Frequency: Standard messaging and data rates apply. Message frequency varies based on your engagement.
Support: For help, email IT@vocal.coop.
We are committed to safeguarding your personal information. Our physical, electronic, and procedural safeguards are designed to protect your data from unauthorized access. Access to your information is restricted to authorized personnel, and we utilize industry-standard security practices to ensure your privacy.
If you have any questions about this Privacy Policy or the terms and conditions of our SMS programs, please contact us at (406) 442-1421 or feedback@local.coop.
| REASONS WE CAN SHARE YOUR PERSONAL INFORMATION | DOES VOCAL SHARE? | CAN YOU LIMIT THIS SHARING? |
|---|---|---|
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes— to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | Yes |
| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don't share |
| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don't share |
| For our affiliates to market to you | No | We don't share |
| For non-affiliates to market to you | No | We don't share |