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Vocal News

Helena Branch Renovation: What Members Need to Know

Mar 23, 2026 | News

Vocal Credit Union will be undergoing a major renovation of our Helena Main Branch beginning Tuesday, May 26, 2026. We’re excited to improve the space for our members, and we also want to be very clear about the temporary changes this will require.

This post covers the dates, hours, and how to access service during the remodel so you can plan your visits accordingly.

Key Dates and Closure Information

Here are the most important updates:

Drive-Up Closure

The drive-up will be closed May 23 through July 6, 2026, due to remodel work.

Saturday Closures (Helena Branch)

The Helena branch will be closed on Saturdays from May 23 through July 4, 2026.

    Temporary Branch Hours During the Remodel

    Our remodel hours will be Monday–Friday, 9:00 AM–5:00 PM.

    How to Enter the Branch During Construction

    During the first phase of the renovation, we will be renovating the Member Service side of the building. To keep things moving safely and efficiently:

    • Please use the LoyalSource door located south of our regular entrance.
    • If you are unable to physically come into the building, we can help you from the parking lot.
      • A sign will be posted outside with a phone number to call, and a staff member will meet you outside to assist.

    Lending Services During the Remodel (Starting Early July)

    We expect to begin work on the lending side of the building in early July. During this phase:

    • Some members of our lending team may be working remotely.
    • We will continue to have a loan officer on-site to serve your needs.

    Expected Project Timeline

    We anticipate completing the entire remodel—inside and out—by October 2026.

    Thank You for Your Patience

    We know this is a significant temporary disruption, especially for members who rely on the drive-up or Saturday access. We truly appreciate your patience as we make improvements that will help us serve you better for years to come.

    We’ll continue to share updates as the renovation progresses.

    Quick FAQ

    Will the branch be open weekdays during the remodel?
    Yes: Monday–Friday, 9:00 AM–5:00 PM.

    Can I still access in-person help if I can’t come inside?
    Yes, we’ll have staff available to assist you from the parking lot. Look for posted instructions and the phone number to call.

    When will the drive-up reopen?
    The drive-up is expected to be closed May 23–July 6, 2026.

    When will Saturday hours return?
    Saturdays are closed May 23–July 4, 2026 (weekends affected during that period).

    Need Help Planning a Visit or Accessing Service During the Renovation?

    Call us or send a message, and we’ll help you find the easiest option.

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